Latest Website Updates
27 August 2010 - 16:45
We have recently updated our FAQ, Feedback and Help pages to make it easier to resolve common problems. If you have a problem or query, please take a look at the instructions on our help page.
25 August 2010 - 17:00
If you are having trouble registering or activating your account, take a look at our new mini-FAQ on common registration problems and queries.
23 June 2010 - 10.30 - Bogus Telephone Scam
We have recently been made aware of a company claiming to be BT, affiliated with StayPrivate.org or the Direct Marketing Association's TPS Service. This company is asking for a registration fee to stop unwanted calls. This is a scam. Both StayPrivate.org and the Direct Marketing Association's services are free to use and you should never have to pay for them. Additionally, you should never give out your credit card details in an unsolicited phone call.
All communications from StayPrivate.org are sent from bot@stayprivate.org. We will never phone you or ask for personal details.
If you have any information on these types of calls, please send details to scamalert@stayprivate.org.
For more details see this warning on on the TPS website.
18 June 2010 - 17.03
If you have not received your activation email within an hour or two you can now request a new activation email by filling out this form.
16 June 2010 - 16.07
We've just deployed an updated version of StayPrivate.org to resolve some of the issues our users have had. You can read more details on the CF Labs blog.
11 June 2010 - 10.00
We have worked overnight to bring the queue of users down, but due to the level of registration the queues have unfortunately grown. We are investigating ways to speed up the process so we can reduce the backlog more quickly and will post another update later this morning.
We are aware that some users have not received their activation emails, if this is the case, please email us at team@consumerfocuslabs.org with "ACTIVATION" in the subject. We will either manually activate your activate your account or send you another activation email.
We will be responding to all enquiries and comments as quickly as we can throughout the day, but please bare with us while we concentrate on clearing the submission queue.
Thank you very much for your patience.
10 June 2010 - 20.00
We are currently submitting the earliest users who signed up for StayPrivate.org. We are continuing to process these at the rate of about 1 per minute and will continue to do so throughout the night. We will reassess the queue first thing tomorrow and post an update here.
This is our final update this evening. Thank you for your patience.
10 June - 18.22
We are still working through the queues. We have had another big influx of users, as a result the queues currently stand as follows:
TPS: 1004
MPS: 959
BMPS: 7
We will post another update later this evening.
10 June 2010 - 18.00
Thanks to everyone who has sent us comments, suggestions and questions. We have some good ideas on how we can improve the site. For now, we are concentrating on reducing the queue of submissions. We will start to look through and answer questions from tomorrow.
10 June 2010 - 17.48
We are continuing to work through the queues of submissions. We are currently submitting them at a rate of about 1 a minute and will continue to do so over night. We are hoping to have reduced the queues significantly over the next few hours.
Thank you for your patience.
10 June 2010 - 17.07
Thank you to everyone who has signed up. We are working to bring down the queue of submissions and are processing them slowly.
The queues are currently at:
TPS: 844
MPS: 807
BMPS: 6
We will post another update shortly.